FAQ for the wedding gelato truck
These answers are the same facts we already publish on Catering Services and the flavor list — prepaid events, the trailer, generators, and allergens. Nothing here is a new promise.
How does booking the gelato truck work?
The truck is prepaid. The published start is $2,000 plus a required $300 trip fee — $2,300 to start. That food minimum covers gelato and coffee for up to 166 guests ($12) or gelato only for up to 200 ($10). There is no POS and no per-scoop checkout at a private event.
How long do you serve?
Sixty minutes of service is the standard window for the trailer and the pop-up. Need the truck open longer? Say so when you inquire and the extra time is quoted with your event.
What is Event Protection?
When you pay your invoice in your planning portal, Event Protection is pre-checked at 10% of the invoice. Cancel 60 or more days before your event and you get back everything you paid except the protection fee; 31 to 59 days before, half; 30 days or fewer, no refund — the date cannot be rebooked that late. Uncheck it to pay without it and your contract terms apply instead.
Do guests pay at the truck?
No. Guests never pull a wallet. The host pays before the event so the line stays a celebration, not a checkout.
What size is the trailer, and do you need power?
The trailer is 16 feet; hitched to the truck it is about 34 feet (16-foot trailer plus an 18-foot truck). Two generators run the service — one for a tent, one for the trailer. They are the quietest in the industry; European deep house covers leftover hum so guests hear music, not machines.
What do you serve at a wedding or event?
Espresso, gelato, and Brodallions® from the event trailer. Four flavors sit in the case at a time. For a wedding we recommend three dairy gelatos, one sorbetto, and two extra tubs in the freezer.
Do you have a gluten-free, nut-free, or vegan option?
Almost all flavors are gluten-free; Worlds-Best Milk & Cookies contains wheat, and Brodallions® waffle chips and waffle cones are made with wheat. Sorbetto is the dairy-free, egg-free, and vegan answer. Some flavors contain nuts or egg — those are named on the flavor FAQ. Every flavor is produced in a facility that also handles peanuts, tree nuts, milk, wheat, and soy, so we cannot promise zero cross-contact. Tell us about an allergy when you book and we use a dedicated scoop.
Is there a drop-off option without the truck?
Yes. Tak-A-Way is the drop-off path, published from $650. Corporate events that want the truck start at $3,000 plus the $300 trip fee.
Where is Gelato Brothers based? Is the Talbott shop open?
We book from Cedar Pond Farms at 1369 Collins Road, New Market, TN 37820. Phone 865-630-0107. The Talbott scoop shop on US-11E is closed; that story lives on the Talbott Flagship page.
Venue coordinators: the trailer is built for a wedding timeline — prepaid, no guest wallets, espresso + gelato + Brodallions®. See who we already serve on the venues directory or the full catering menu.
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Contact Gelato BrothersOr call 865-630-0107 · Cedar Pond Farms · New Market, Tennessee